These guys have really gone all out for us. We’ve got a Santa Fe style house with a flat roof. The rolled roofing material looked to be in reasonable shape but it leaked all over the place. Really bad in some spots. Middleton proposed an elastomeric coating for the existing roof, but we had to wait until Spring when it warmed up before it could be applied.
We had lots of weather come through before Spring arrived, but anytime we had a problem Middleton would have his guys come out and patch it up for us – no charge. When they could finally do the work they applied three full layers of the elastomeric coating. What a difference. It’s basically a new roof and no leaks! Beautiful roof that looks like it will last a long time. Better insulated for sound too.
Recently we had them come out to replace our turbine ventilators with a newer, better design. And while they were up there they noticed an area that needed maintenance work. They did the work and covered it under warranty.
Arrow has looked after us from the very beginning and made our house so much better for us. This roof is the best investment we’ve made in our house.